If your eSIM is not connecting, you may think that deleting and reinstalling it will fix the problem.
However, when you delete an eSIM, the eSIM information stored on your device is also removed.
Many travel eSIM QR codes can only be used once, so you may not be able to reinstall the same eSIM after deleting it.
If your connection is not working, check the settings first before deleting the eSIM.
What happens when you delete an eSIM?
Deleting an eSIM removes the eSIM profile stored on your device.
After deletion, you will usually no longer be able to use mobile data, calls, or SMS on that eSIM.
Deleting an eSIM is different from simply turning the line off.
| Action | Turn the line off | Delete the eSIM |
|---|---|---|
| eSIM information | Remains on the device | Removed from the device |
| How to use it again | Turn the line back on | Reinstallation may be required |
| QR code | Not required | May be required again |
If you only want to stop using the eSIM temporarily, turn the line off instead of deleting it.
Can a deleted eSIM be reinstalled?
Whether you can reinstall it depends on the eSIM provider and plan.
Many travel eSIMs use QR codes that are valid for one installation only.
Once the QR code has been used, deleting the eSIM from your phone does not reset the QR code.
If you try to scan it again, you may see messages such as:
- This code is no longer valid
- This eSIM has already been used
- Unable to add cellular plan
- Unable to activate eSIM
Some providers may allow reinstallation or reissue a new eSIM, but this is not always available.
Check your purchase confirmation email and setup instructions before deleting the eSIM.
Do not delete the eSIM just because it is not connecting
A connection problem does not always mean that the eSIM itself is faulty.
Before deleting it, check:
- The eSIM line is turned on
- The eSIM is selected for mobile data
- Data roaming is set correctly
- The APN settings are correct
- The correct network is selected
- The plan has already started and has not expired
You can also try turning Airplane Mode on and off or restarting your phone.
For more detailed troubleshooting, please see What to Do If Your eSIM Is Not Working.
If you accidentally deleted your eSIM
If you deleted the eSIM by mistake, do not keep scanning the same QR code repeatedly.
1. Check your purchase email
Look for reinstallation instructions or information about reissuing the eSIM.
